Last Updated: January 2026

Jilliv Terms and Conditions — Please Read Before Use

Please read these terms and conditions carefully before using the Jilliv platform. Your rights, responsibilities, and our policies are clearly outlined here.

Transparent & Secure Rules

Every rule on Jilliv is written in plain, clear language. No hidden conditions, no ambiguity.

User Rights Protected

These terms don't just protect our interests — they equally safeguard your rights as a user.

Regular Updates

We notify members in advance whenever rules change — nothing is altered without prior notice.

Clear Payment Policy

Every rule regarding deposits, withdrawals, and bonuses is explained in detail here.

Dispute Resolution Process

Any issues that arise will be resolved through a clear, fair, and timely process.

Responsible Gaming is Mandatory

Compliance with the 18+ age verification and responsible gaming policy is a prerequisite for using Jilliv.

Welcome to Jilliv. These terms and conditions ("Terms") form a legally binding agreement between Jilliv ("we", "the platform") and its users ("you", "member"). By accessing or using Jilliv's website or services, you are considered to have accepted these Terms.

We want you to fully understand these rules, as they directly affect your experience. If any part is unclear, reach out to our support team — we're here to help.

Important: If you start using Jilliv without reading these terms, your ability to raise objections on certain matters may be limited later. Please read them in full.

1

General Provisions

Jilliv is an internationally licensed online gaming platform. The following general terms apply to the use of this platform:

  • Jilliv's services are available to individuals aged 18 and above only. Use by minors is strictly prohibited.
  • It is your responsibility to confirm that online gaming is legally permitted in your area of residence.
  • Jilliv's services are intended for personal entertainment only — use for professional or commercial purposes is strictly prohibited.
  • Only one account may be registered per person. If multiple accounts are detected, all of them may be closed.
  • Copying, distributing, or commercially exploiting any part of the Jilliv platform is strictly prohibited.
2

Account & Registration

When creating an account on Jilliv, you are required to provide accurate and complete information. Jilliv reserves the right to close any account registered with false or misleading details.

  • The name, date of birth, and contact details you provide during registration must be accurate and truthful.
  • Keeping your password secure is your responsibility. Do not share your password with anyone.
  • If you suspect unauthorized access to your account, notify us immediately.
  • Transferring or selling your account to another person is strictly prohibited.

Email or mobile verification is required to complete the registration process. This ensures the security of your account.

3

KYC & Identity Verification

Jilliv complies with international Anti-Money Laundering (AML) policies. As part of this commitment, identity verification is mandatory for transactions above a specified amount.

Document Type Purpose When Required
National ID / Passport Identity Verification On first withdrawal or request
Bank Statement / Mobile Banking Screenshot Payment Source Verification For large transactions
ID with Selfie Live Verification For suspicious activity
Proof of Address Proof of Residence For high-value accounts

Withdrawals may be temporarily placed on hold until KYC verification is complete. Once the required documents are submitted, verification is typically completed within 24 hours.

4

Deposit Policy

Jilliv supports multiple deposit methods, including mobile banking, electronic wallets, and bank transfers.

  • Deposits are generally instant. In some cases, network issues may cause a delay of up to 15 minutes.
  • Only deposit from a payment account or bank registered in your own name. Third-party payments are not accepted.
  • A minimum deposit amount applies and may vary depending on the payment method.
  • Jilliv does not charge any additional fees on deposits. However, your payment provider may apply their own fees.
  • For incorrect deposits or failed transactions, contact support — issues are resolved promptly.
5

Withdrawal Policy

Jilliv is committed to fast withdrawal processing. With accurate information and completed verification, most withdrawal requests are processed within 1 to 5 minutes.

  • KYC verification must be completed on your account before a withdrawal can be processed.
  • Wagering requirements must be met before any bonus winnings can be withdrawn.
  • Withdrawal funds are sent only to the payment account used for the original deposit.
  • A maximum daily withdrawal limit applies and varies based on your account level.
  • Withdrawals may be temporarily held for verification in cases of suspicious activity.

If you haven't received your funds within 24 hours of submitting a withdrawal request, please contact support. We'll resolve it promptly.

6

Bonuses & Promotions

Jilliv's bonus and promotion offers are subject to specific terms and conditions. Please read them carefully before claiming any bonus.

  • Each bonus offer comes with its own wagering requirement — typically 15 to 30 times the bonus amount.
  • Bonus funds cannot be withdrawn directly — you must first wager the required amount.
  • If evidence of bonus abuse is found, the bonus may be voided and the account suspended.
  • Attempting to claim bonuses through multiple accounts may result in all accounts and accumulated funds being forfeited.
  • Jilliv reserves the right to modify or cancel any bonus offer at any time.

If a withdrawal is requested before bonus conditions are met, the bonus balance may be forfeited and only the original deposit amount returned.

7

Gaming Rules

Certain important rules must be followed while playing on Jilliv. These rules apply equally to all members.

  • All games use third-party certified RNG (Random Number Generator) technology, ensuring complete fairness.
  • Any unusual winnings obtained by exploiting a bug or technical error in the gaming software may be voided.
  • The use of automated software, bots, or any other automation tools is strictly prohibited.
  • Collusion with other players or any form of fraudulent activity is strictly prohibited.
  • Disrespectful behavior toward a dealer in Live Casino may result in the session being terminated.
8

Responsible Gaming

Jilliv places responsible gaming at the top of its priorities. We want every member to play for entertainment, not out of dependency.

  • Set daily, weekly, or monthly deposit limits on your account.
  • Use the cooling-off feature to temporarily suspend your account for a set period of time.
  • You may apply for self-exclusion for an extended break.
  • If you are experiencing gaming-related concerns, our support team can refer you to professional assistance.

For more details, visit our Responsible Gaming View page.

9

Account Suspension & Closure

Jilliv reserves the right to suspend or permanently close an account without prior notice for any of the following reasons:

  • Registering with False Information
  • Bonus Abuse or Fraudulent Activity
  • Money Laundering or Suspicious Financial Activity
  • Multiple Account Management
  • Use of Automated Software or Bots
  • Use by Persons Under 18

If an account is closed, any verified KYC balance (excluding bonuses) will be returned — unless the account is directly linked to fraudulent activity.

10

Privacy & Data Protection

Jilliv takes your personal data seriously. We never sell your information to third parties. However, relevant details may be shared with appropriate authorities for KYC verification, legal obligations, or security investigations.

To read our full privacy policy Privacy Policy Go to page.

11

Dispute Resolution

If you have an issue or complaint, it can be resolved through the following steps:

  • Step 1: Reach out to support via live chat or email. Most issues are resolved within 24 hours.
  • Step 2: If you are not satisfied with the resolution provided by support, you may file a formal complaint with our Dispute Resolution department.
  • Step 3: Independent mediation through the licensing authority may be requested if needed.

Attaching the transaction date, amount, and screenshots when filing a complaint helps ensure a faster resolution.

12

Terms Amendment Policy

Jilliv reserves the right to update these terms and conditions at any time. For significant changes, we will notify members at least 7 days in advance via email or platform notification.

  • Continued use of the platform after any changes takes effect as acceptance of the updated terms.
  • If you do not agree to the updated terms, you will have the option to close your account and withdraw any valid balance.
  • The "Last Updated" date at the top of the page always reflects the date of the most recent changes.

FAQ

Most frequently asked questions about the Terms & Conditions:

You must be at least 18 years old to register on Jilliv. Date of birth is required at sign-up and age is verified during the KYC process. Any account found to belong to a user under 18 will be immediately suspended and the balance may be forfeited.

For example, if you receive a BDT 500 bonus and the wagering requirement is 20x, you must place a total of BDT 500 × 20 = BDT 10,000 in bets before the bonus can be withdrawn. Each bonus offer has its own specific terms, which are listed separately. It is advisable to read those terms before claiming any bonus.

If your account is suddenly closed, contact support first. The support team will explain the reason in detail. If a pending KYC verification is the cause, submitting the required documents should resolve the issue. If the closure is due to fraud, follow the dispute resolution process.

Multiple accounts accessed from the same device or IP address may be flagged by the system. If two members of the same household need separate accounts, please inform support in advance. They can review the situation and authorize both accounts — however, this is not granted automatically.

Jilliv operates under an international gaming license. It is your responsibility to ensure compliance with local laws regarding online gaming. Jilliv's terms follow international gaming standards and are committed to protecting the interests of all users.

You can request self-exclusion or account closure from Settings, or contact support directly. Please withdraw any remaining balance before closing your account. For KYC-verified accounts, closure is typically processed within 24 hours.

Now that you know the rules, it's time to start playing on Jilliv.

Read through the Terms & Conditions and ready to get started? Join Jilliv today and enjoy a safe, trusted gaming experience.

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